Internet service provider bears a lot of cost and expense to get the connection active. The company cannot bear the cost of Installation, so they push it to customers, but they try to make the cost as low as possible to lower the burden on the new customers.

But, there’s always a small cost that you have to pay additional as Installation charges. The installation charges invested in buying the wire and modem that used to give you an active connection.

Tikona Broadband charges you Rs.500 additional for the Installation process.

Tikona did not build the whole cable internet services all over India all by themselves. The company used local operators and leading network to build the cable empire throughout many leading cities.

Tikona broadband can reach anywhere in India, and if they are not available, then you will get a call from Airtel. If you are getting a connection from Tikona, then you can consider that they are from Airtel.

However, the Tikona customer base has fallen to earth in many states, so we cannot tell if they are available in your city. You can call their customer care to find the availability in your region.

ISP: They provide Internet services all over India as of now because the company acquired by telecom giant Airtel. Bharti Airtel acquired the Tikona ISP because it has 4G spectrum for Rs.400 crores.

FUP: Yes, there will be a FUP set to every plan you are going to select, so make sure to reach about it on the official website. Sometimes, the presenter of Tikona may give you misleading information.

Packages: The Company has built its connections and handled cable3 services extremely well throughout India. The Internet speed starts from 512KBPS to 10MBPS. Every package offered by the Tikona has a set of speeds, so make sure to check twice and compare it with other networks.

Office: If you are a small or big company, then you can check out their packages, and higher packages for your company.

The Internet speed is a major factor today because an average video on YouTube takes 1MBPS connection to watch 360P without buffering. If there are multiple users in one home, then you need more than 5MBPS.

You can take my place for example, and we started with 512KBPS because we had only one user. Now, we have multiple active users, and the package upgraded to 80MBPS. In our point of view, speed determines in two ways.

One: Does the company deliver the speed they promise to the customers?

Two: Does the rival ISP provides better speed at the same price range?

These two factors matter every time you consider a new connection. We will tell you our review, in the end, so make sure to read to the end. The official package with speed listed below.

Basic: You get unlimited (FUP exists) with Internet speed is 4MBPS, and the monthly charges Rs.699.

Medium: You get unlimited (FUP 90GB) with Internet speed is 10MBPS, and the monthly charges Rs.4074.

Highest: You get unlimited (FUP 150GB) with Internet speed is 10MBPS, and the monthly charges Rs.8388.

I would like to remind you that we will share our review, in the end, so read the end part.

The Tikona does have customer support that helps you resolve issues regarding their Internet connections. The company added Customer Care (1860 3000 3434) years ago, and it is active to this date. You don’t have to worry about communication.

But, there’s a catch, which nobody tells until you are the subscriber.

We are going to tell you the unbiased review about Tikona Broadband.

SPEED & Performance: Everything begins with Internet speed and performance of the connectivity, right? If we don’t get the speed and performance, we panic, and we complain about it.

Many customers have complained that they don’t get the speed they promised in many locations. On Weekends the speed drops to half of the promised speed. It happens because many users use it at once, but reputed companies prepare themselves. When the FUP limit reaches, then they provide 512KBPS, but customers get less than promised speed.

Tikona did a poor job here regarding speed and performance! We will get to the support part below.

Customer Support: Tikona rely on local providers for solving physical problems. If your local provider is responsible, then you get amazing service, but they are weak and irresponsible, then you are doomed.

Regarding customer support, you cannot expect anything from Tikona.

Fraudulent Activity: You get hear stories from many users that Tikona tried to charge customers falsely, which is a MASSIVE problem.

We have read many reviews that had similar situations. The cost of the modem provided by HATHWAY is Rs.500, and they are even providing Wifi router with Modem less than Rs.1500 today.

Packages or Plans: Currently, we are using a local internet service provider.

The above statistics snapshot was taken to prove out point, and the ISP promised 80MBPS speed, but we get above 80MBPS every single day, even on Saturdays, and Sundays. We are using this service since 2013, and we pay Rs.500 monthly to the service provider.

Our local provider has beaten every single major service provider regarding service and speed.

We called them when we had internet issues, and they sent a serviceman in just ten minutes. Of course, it has one disadvantage, and we have connection issues five times a month for minutes to an hour

Tikona became a worthless company because HCL acquired Tikona, then they sold it to Airtel 4G. The HCL and Airtel have their agenda, and they are using Tikona’s strength to make their services better. Avoid Tikona at all costs, and it would be our opinion.

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