Sify Broadband Review | Customer Care | Complaints » GBPS Broadband

Sify Broadband Review | Customer Care | Complaints

Sify broadband has spread their wings all over India, and Sify broadband plans ruled many parts of India in last decade. There were not many branded internet service providers in India last decade. Sify broadband speed has enabled many Cyber Cafe a chance to provide high-speed Internet.However, in the year 2018, we have a variety of options to choose broadband services based on the Packages, FUP, Plans, Speed, and other add-ons.Can Sify manage to pass the standards of the current generation requirement? We are going to find out in this Sify review.
Sify broadband ServicesLet’s look at Sify Broadband services.Currently, Sify broadband has one identity in India, and they plan to continue an internet service provider. The company has not updated any pages or information on what another service they are offering to the new customers.The ambition for future projects is also not updated on the company’s page. I think it’s safe to assume that they plan to stick with providing internet connection services to the Indian consumer.sify broadband SupportThe company does have dedicated customer care, and it is not a toll-free number for sure.It is very important to have customer care for any broadband because it helps customers connect with the authority. But, it is also important that customer care is responsive, and they act on the situation.Many companies outsource the customer care projects to call centre companies. These call companies have very little to no control over the service. The customer executives can only raise tickets and move to another call.We strongly believe that Sify does not have in-house customer support. They must have outsourced to a call centre.
Sify broadband PriceSify Broadband has evolved into a brand that every Indian internet user knows about it. They have tremendous connections with Telecom Company’s that have connections all over India.Every customer has to pay the installation charges to eliminate the burden of the ISP provider. The ISP makes very little profit from discounted packages, but if they provide you with free installation, then they might have to compromise on profits.In Sify Broadband, the company promises to provide you with 100% customer satisfaction. Sify Broadband plans are expensive compared to other ISP’s. You might have to 1.5% extra compared to the local ISP because Sify provides you free installation charges and quality.Sify broadband PlansCurrently, Sify Broadband is focusing on their entry level packages.Rs.650 – You get unlimited data with FUP, and the speed is 1MBPS.Many customers are going for the entry level package than the rest of the packages offered by the ISP.One: The customer is not happy with the Rs.650 package because they are getting slower internet speed.Two: We have also noticed that Sify use local ISP for maintenance and solving the bad connection problem. If you want to know the customer service, then find out about your local ISP services. They are the one responsible for fixing your internet.Three: We recommend you to contact someone in your area, who is using Sify Broadband to confirm the user experience.
Sify BroadBand AvailabilityThe company has expanded their roots all over India using Telecom giants. You won’t have any problem getting a quality connection in urban cities. However, it would get difficult to get a connection between the village and small towns.However, we recommend you to call the customer care (+11-41605075) to learn more about the availability.
Sify broadband SpeedThe Sify offered Internet speed from 1MBPS to 100MBPS, which is a common speed factor in every ISP. The question is how speed are we talking about?As we have already mentioned that broadband is expensive, so we cannot hold back when it comes to speed.We believe that existing customer has more knowledge on the current Internet speed offered by the Sify. Honestly, many customers have posted negative reviews on Internet speed.If we consider the number of negative reviews on the package Rs.650 unlimited plan, then you can easily tell that there is a major problem with Sify Internet services.Out of 100 reviews, we found 80+ negative reviews. And, every customer has only one thing to tell that 2G speed is better than Sify broadband speed.Sify broadband Connection typesWe are going to list connection types Sify Broadband is using to deliver high-speed Internet connection.Cable: There are a few parts of cities, where it is not easy to give a proper connection. The company uses local ISP to give you a reliable connection.Fiber: The Company adopted the Telecom reach, and they have made deals to use their fibre cable features to give you connections.Wireless: You also get Wireless services from the Singy Broadband and let us give you an update that it is very expensive, so don’t even think about it.Currently, these are the connection types offered by the Sify.
In our short research and customers reviews pushed us with confidence to inform you that Sify is a falling ISP provider. We may not see them doing big things in the future. It is better that you move to another ISP because Sify services are not good in many cities.

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Plan NameInternet SpeedMonthly data limit (Download + Upload)*Extra GBPost FUP SpeedMonthly Rental (Rs.)
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Difference between Wireless, DSL, Optical Fiber:
It wouldn’t come as a surprise that consumers cannot tell the difference between DSL, Optic Fiber, and Wireless connections. There’s no shame in not knowing about it because life is a learning process.

Wireless: Currently, many ISP are offering Wireless connections in urban cities to the consumers. The Internet Service Provider eliminates the cable, and he provides you access to the Wifi Internet that router installed near to your house. There are few ISP, who let you use WIFI installed in stores, restaurants, shopping malls, and any place where XXX ISP added their routers in India. The company provides you Login with a password; then you can use it anywhere in India.

DSL: DSL full form is Digital subscriber line, which is the first line that enabled Internet connection possible in India. The DSL connections are spread throughout India, which covers urban cities to villages. The downside of the DSL connection is speed, and 15MBPS is the final Internet speed DSL can offer.

Fiber Optic:Optical Fiber is the next generation technology of DSL. You can say that it is an improved version of DSL, where the Optical Fiber cut the cost to 25% and the maximum speed Fiber can offer is 100MBPS. The downside of Optical Fiber connections is that the infrastructure is limited to urban cities only. While DSL connections are throughout India, so it’s going to take a long time to replace DSL with Optical Fiber.

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We have mentioned that our reviews come from old customers or existing customer’s feedback and the complaints. We gather data from reputed websites, where customers add their feedback to tell the world about their experience with the ISP. We gather multiple reviews from various sources, then combine them to rate the ISP. Other things go into rating factor like Plans, Price to value, Customer support response, and Problem-solving capacity as well. We follow a pattern that helps us rate the ISP based on their performance and customer feedback. We consider every point, then note down the advantages and downside of the ISP, then we rate them accordingly.

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